New to the area it has taken a while to find this dental practice and I am grateful for the recommendation. Friendly, professional and sensitive to the needs of their patients; everything one could ask for but a rarity to find. Thank you.
I have had a problematic teeth for nearly a year now. Jenny has been sympathetic and knowledgeable finding a solution to a difficult diagnosis. I have been back several times and always met with great kindness, care and professionalism which has been much appreciated. Thank you to Jenny, Richard, Louise and their team for being so helpful.
Every time we visit Tor Lodge for our dental checkups we are met with a warm welcome from Emma and Lou. Myself and my 2 children are always treated with kindness and patience by all the staff - we are never apprehensive about visiting. Jenny is wonderful. Nothing is ever too much trouble. I know we are so lucky to still receive such excellent service - particularly with the NHS at breaking point. Appointments are always on time, we have never been rearranged and are so grateful to all members of staff who are working tirelessly to offer their patients a brilliant service. Thank you to you all for all you do for me and my family
I have visited this practice for a long time now and frankly wouldn't go anywhere else. I followed this lovely couple when they left their previous practice and set up their own. They provide an excellent service and private dental care is more affordable than I expected it to be. The reception staff are also very efficient. The phone is answered promptly and they are very courteous and knowledgeable. Would definitely recommend this practice!
This practice Privacy Policy describes how this this practice uses and protects the information you give us when you use this website.
If you provide information when using this website, it will only be used in the ways described in this Privacy Policy.
This Policy is updated from time to time. The latest version is published on this page.
This website Privacy Policy was last updated on: 27/04/2018
If you have any questions about this policy, please email us or write to us.
We gather and use patient information in order to provide products and services and to enable certain functions on this website.
We also collect information to better understand how visitors use this website and to present timely, relevant information to them online.
Forms on this website do collect personal data that you submit, which will be emailed with the intent to store that data on industry standard UK email hosting and practice management records for the purpose of providing you a service.
Our practice is Notified with the Information Commissioner's Office (ICO).
Our Data Controller can be contacted at our practice address or by telephone with any questions you may have or details concerning the protection of your personal data.
Our Practice is Registered with the Care Quality Commission (CQC). Details of our Registration can be seen at www.cqc.org.uk. Our practice has to comply with the CQC data protection policy for Patient Records both offline and online.
We may collect your data in a variety of ways on this website. Our lawful basis for processing your data will be your explicit consent to us to do so. We may store this data indefinitely.
We may collect the following information:
Collecting this data helps us understand what you expect from your practice, enabling us to deliver improved products and services.
Specifically, we may use data:
As an individual, you have the following rights in regard to the data that we collect and store:
What is a cookie?
A cookie is a small file placed on your computer's hard drive. It enables our website to identify your computer as you view different pages on our website.
Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.
How we use cookies
We may use cookies to:
When you fill in an e- form or provide your personal details on our website, you may see one or more tick boxes allowing you to:
If you have agreed that we can use your information for marketing purposes, you can change your mind easily, via one of these methods: Any personal information we hold about you is stored and processed under our data protection policy, in compliance with the General Data Protection Regulation (GDPR).
We will always hold your information securely.
To prevent unlawful disclosure or access to your information, we have implemented strong physical and electronic security safeguards.
We also follow stringent procedures to ensure we work with all personal data in accordance with the General Data Protection Regulation (GDPR).
Our website may contain links to other websites.
Please note that we have no control of websites outside of the torlodgedentalpractice.co.uk domain. If you provide information to a website to which we link, we are not responsible for your data protection and privacy.
Always be wary when submitting data via interactive website templates. Study the website data protection policy and the status of the website itself - is it padlocked or using https:// or green bar transfer protocols?).
If you feel that there is a problem with the way that we are handling your data, you may complain to the ICO directly at https://ico.org.uk/.